Square Enix has revealed some measures to tackle Final Fantasy XIV Online's server issues. On the European servers, players had to wait for up to 40 minutes. Some North American servers were at maximum capacity for up to seven hours at some points last weekend, and the average queue times were around 10-20 minutes.
Producer and director Naoki Yoshida wrote that many players in North America and Europe have had trouble logging in or creating characters recently because of "server congestion." However, the game's servers are struggling to handle the influx of players. A major expansion is scheduled to arrive in November, and players may be returning or picking the game up ahead of Endwalker's arrival. Final Fantasy XIV Online is seeing "record user numbers in all regions" after some popular streamers started playing the MMO.